OrangeMills

Contact Us

you can contact us using following methods

Call us

+592
+592

Email us

support@orangemills.group

open a support ticket

chose a departement and open a new ticket

Follow us in Social Media

Frequently Asked Questions

Got questions? We've got answers! Our FAQ section covers common queries and provides essential information about our services, from package details and migration support to security features and customer support. If you don't find what you're looking for, feel free to reach out to our team for further assistance.

Fast Loading Speeds

Our state-of-the-art infrastructure delivers fast website load times, enhancing user experience and SEO.

SSD Storage

Experience up to 300% faster data access with our high-performance SSD storage.

What is included in the Starter Pro Package?

The Starter Pro Package includes 10 GB of SSD storage, unlimited bandwidth, free domain registration for one year, 5 professional email accounts, a free SSL certificate, access to a website builder, 24/7 support, and daily backups with one-click restoration.

How do I migrate my existing website to your hosting service?

We offer a seamless migration service to transfer your website from your current server with minimal disruption. Our support team will guide you through the process to ensure a smooth transition.

Can I upgrade my package as my business grows?

Yes, our solutions are designed to scale with your needs. As your business grows, you can easily upgrade your package to access additional resources and features.

What kind of customer support do you provide?

Our dedicated support team is available 24/7 to assist you with any technical issues or questions you may have, ensuring you receive timely and personalized help whenever you need it.

Is my website secure with your hosting services?

Absolutely. We include a free SSL certificate for secure connections, daily backups, and advanced security measures to protect your website and data from potential threats.

How do I access my email accounts?

You can access your professional email accounts through webmail, or configure them with your preferred email client using the provided setup instructions.

What happens if I exceed my storage or bandwidth limits?

If you approach or exceed your storage or bandwidth limits, you will be notified and can easily upgrade your package to accommodate your increased needs without any service interruption.

What is SSD storage, and why is it better?

SSD (Solid State Drive) storage offers faster data access and improved performance compared to traditional HDD (Hard Disk Drive) storage. This results in quicker load times and a better overall user experience for your website.

How often are backups performed?

We perform daily backups of your website to ensure that your data is consistently protected. In case of any issues, you can quickly restore your site to a previous state with our one-click recovery option.